We welcome you in our website. We take the protection of your personal data seriously. We process your data in accordance with the legal regulations governing data protection. This website collects various data and information that you enter to fulfil the orders or in purpose to receive information and services provided.

Controller and data protection officer

The data processing controller is Creatiwe LTD, Stabu Street 119-19, Riga, Latvia, LV1009, also referred to as “CREATIWE”, “we” or “us” in this privacy policy.

If you have any questions or suggestions regarding data protection, you can also contact us by e-mail: creatiwe@creatiwe.lv

You can contact our data protection officer at: creatiwe@creatiwe.lv

Processing purposes and legal bases

We process your data on the basis of your consent (GDPR) to the extent described in this respective consent, and for the processing purposes described therein; for example, use of your contact information to contact you, deliver newsletter – if subscribed, or in the context of using CREATIWE favourites.

We process your personal data for the following processing purposes, on the basis of the performance of a contract or to carry out a pre-contractual action and in an e-commerce platform to take online and in-store orders and payments (GDPR):

To fulfil and manage orders and payments, including information necessary for our service fulfilment providers.

To subscribe or unsubscribe from newsletters.

We process your personal data for the following processing purposes in order to safeguard our legitimate interests, in particular to protect our IT infrastructure, to guarantee customer communication and to promote the sale of our products (GDPR):

To send you information about products and promotions that may interest you, with possibility to withdraw from receiving of our information.

Only on legal basis, we may also use your data for the fulfilment of a legal obligation (GDPR).

Collection and use of your data

Web server logs

You may visit our website without telling us who you are. As is common with most websites, however, the server that hosts our websites automatically collects information from you when you visit us on the Internet.

The web server automatically recognizes certain personal information such as your IP address, the date and time you are on our site, the pages you visited on our website, the website you were on before, the browser you used, the operating system you used as well as the domain name and the address of your Internet provider. If our website uses cookies, the web server also stores this information.

We evaluate these server logs anonymously for statistical purposes on a regular basis. We then optimize our website based on these findings.  We may also use this information in the event of system abuse in collaboration with your Internet service provider and/or local authorities to identify the originator of this abuse.

Session cookies

We store files called cookies in order to offer you a comprehensive range of functions and to make the use of our web pages more convenient for you.

Cookies are small files that are stored on your computer using your Internet browser.  If you do not want to use cookies, you can prevent the storage of cookies on your computer through appropriate settings of your Internet browser.

CREATIWE uses the Google Analytics web analytics service from Google LLC, that uses cookies for an analysis of the use of the website by you. The information generated by the cookie about your use of this website will be transmitted to and stored by Google.

Google may transfer this information to third parties if required by law or insofar as third parties process this data on behalf of Google.

You can disable Google services using a browser add-on if you do not want web page analytics.

Result that may occur because of failure to provide data

CREATIWE collects some data in order to provide you with the corresponding functions of website or to respond to inquiries.

You may provide this information yourself or via cookies, otherwise we will not be able to make the corresponding functions of our website available to you or to process your inquiries.

Storing, removing and changing of your data

We do not store your personal data any longer than necessary for fulfilment of your orders, our services and respecting warranty period time.

You may ask us to remove your client information.

You are entitled to request and receive information from us regarding the personal data relating to you which we have processed within the scope of GDPR.

You have the right to request the immediate rectification of personal data concerning you if it is incorrect.

Changes to this privacy policy

The services provided by CREATIWE may be changed, therefore we reserve the right to change this privacy policy. Please review the up to date privacy policy regularly in this web page.

Intellectual property

All distinctive signs, including but not limited to brands, logos, company names, trademarks, company signs, titles and domain names held by CREATIWE or by its partners are protected and may not be used unless agreed in written form to do so.

Effective Date: Privacy Policy was last revised on March 12, 2019.